Welcome to Masala Indian Restaurant Costa Rica. By accessing or using our website, services, placing orders, or visiting our restaurant locations, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our website or services.
1. General Information
This website is operated by Masala Indian Restaurant Costa Rica. Throughout the site, the terms “we,” “our,” and “us” refer to Masala Indian Restaurant Costa Rica.
By using this website, you confirm that you are at least 18 years old or accessing the website under the supervision of a parent or legal guardian.
2. Restaurant Services
We provide dine-in, takeaway, delivery, catering, and reservation services at our restaurant locations in Costa Rica. Availability of services may vary depending on location, operating hours, and local conditions.
We reserve the right to modify, suspend, or discontinue any service without prior notice.
3. Reservations
Table reservations are subject to availability. We recommend arriving on time for your reservation. In case of significant delay, we reserve the right to release the reserved table to other guests.
For large group bookings, special terms or advance deposits may apply.
4. Online Orders & Payments
When placing an online order through our website or associated platforms:
You agree to provide accurate and complete information.
Prices displayed on the website are subject to change without notice.
Orders are confirmed only after successful payment or order confirmation from our team.
We reserve the right to cancel any order due to availability issues, pricing errors, or suspicious activity.
Payments may be processed through secure third-party payment gateways. We do not store your card or banking details.
5. Delivery Policy
Delivery services are available in selected areas only. Estimated delivery times are approximate and may vary due to traffic, weather, holidays, or operational conditions.
Customers are responsible for providing accurate delivery details. Additional charges may apply for remote locations.
6. Food Allergies & Dietary Information
Our dishes may contain allergens including dairy, nuts, gluten, soy, and spices. While we take precautions, we cannot guarantee that any item is completely allergen-free.
Customers with food allergies or dietary restrictions should inform our staff before placing an order.
7. Pricing & Taxes
All prices displayed on the website or menus are in applicable currency and may include or exclude taxes depending on local regulations.
We reserve the right to update pricing at any time without prior notice.
8. Intellectual Property
All content on this website, including text, images, logos, graphics, menus, and designs, is the property of Masala Indian Restaurant Costa Rica and may not be copied, reproduced, or distributed without written permission.
9. User Conduct
You agree not to:
Use the website for unlawful purposes
Attempt to gain unauthorized access to our systems
Post harmful, offensive, or misleading content
Interfere with the website’s security or functionality
We reserve the right to restrict or terminate access for users who violate these terms.
10. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or policies of external websites.
11. Limitation of Liability
Masala Indian Restaurant Costa Rica shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, restaurant services, delivery services, or food products.
We make reasonable efforts to ensure accurate information on the website but do not guarantee that all information is error-free or up to date.
12. Cancellation & Refund Policy
Orders once confirmed may not be cancelled after preparation has started. Refunds, if applicable, will be processed based on the nature of the issue and management approval.
For assistance regarding cancellations or refunds, please contact our restaurant directly.
13. Privacy
Your use of this website is also governed by our Privacy Policy. By using our services, you consent to the collection and use of information as described in our Privacy Policy.
14. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes become effective immediately upon posting on this page.
15. Contact Information
For questions regarding these Terms and Conditions, please contact us through our official website:
